FAQ

How and where I can pick up my order:

How and Where to Pick Up Your Order:

To pick up your order, please follow these steps:

  1. Contact Us:
  2. Make an Appointment:
    Contact us by phone +31 644653044 or contact form to schedule a pickup appointment at a convenient time.
  3. Pickup Location:
    The pickup location will be provided during the appointment confirmation.
  4. Bring Documents:
    Bring a valid ID and order confirmation for verification.

We look forward to assisting you with your order pickup.

Last updated: 03-07-2023

How fast will my order be ready?

We aim to process orders quickly. If you place your order on a weekday before 15:00, it will be shipped on the same day. Our standard processing time is 1-2 days. Rest assured, everything you see on our website is available and in stock, ensuring a smooth shopping experience without any surprises.

What is Yerba Mate

Yerba mate is a traditional South American beverage crafted from the leaves, stems, and twigs of the Ilex Paraguariensis plant. This invigorating drink offers numerous benefits for both your mind and body. We highly recommend reading our blog to discover more about the exciting world of Yerba Mate. Once you learn about its unique qualities, you'll see why many consider it a superior alternative to coffee.

Where to start?

When it comes to yerba mate, starting from the beginning is always a good idea. However, if you're feeling adventurous, you can skip ahead and begin by purchasing your own holly bush and giving it a name like George 😉.

In all seriousness, an essential item to have is a bombilla. It allows you to enjoy yerba mate without the hassle of picking out leaves from between your teeth. For more guidance and tips, we invite you to read our starter's guide, which provides valuable information to enhance your yerba mate experience.

How to brew Yerba Mate

Brewing Yerba Mate: A Quick Guide

  1. Gather your materials: Yerba mate, a gourd or cup, and a bombilla (metal straw with a filter).
  2. Prepare your gourd or cup: Cure the gourd or ensure the cup is clean.
  3. Fill the gourd or cup: Fill about two-thirds full with yerba mate, creating a slope.
  4. Moistening the yerba: Pour a small amount of cool water onto the exposed side of the yerba mate.
  5. Insert the bombilla: Place the bombilla into the hollowed-out side, ensuring the filter end is submerged.
  6. Add hot water: Slowly pour hot water (70-80°C) into the empty side of the gourd or cup.
  7. Enjoy the first sip: Sip from the bombilla and adjust the angle for comfort.
  8. Refill and enjoy: Refill with hot water as needed to continue enjoying the flavors.